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Privacy Policy

Effective Date: May 12, 2025

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Summit Wash Pros LLC, doing business as Summit Wash Pros ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or mobile services in Port St. Lucie, FL and surrounding areas.

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1. Information We Collect​

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We may collect and store the following categories of information:

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  • Full name

  • Phone number

  • Email address

  • Vehicle make, model, year, and condition

  • Service address (residential, commercial, or public)

  • Payment information (processed securely via Stripe)

  • IP address and device/browser data (for analytics and fraud prevention)
     

2. How We Use Your Information​

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Your information is used for:

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  • Scheduling and delivering mobile auto detailing services

  • Sending confirmations, service updates, and promotional communications

  • Processing payments securely

  • Customer service, quality control, and dispute resolution

  • Improving our website and service operations

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3. Text Message Communications​

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By checking the opt-in box during booking, you consent to receive SMS messages related to appointments, service updates, and promotions. Standard carrier rates may apply. You can opt out at any time by replying "STOP."

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4. Sharing and Disclosure​

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We do not sell your personal data. Information may be shared only with:

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  • Authorized service providers, such as our marketing and CRM partners

  • Payment processors (e.g., Stripe)

  • Legal or regulatory authorities when required to comply with applicable laws
     

5. Data Security​

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We implement industry-standard safeguards including HTTPS encryption, access restrictions, and secure payment gateways. While we strive to protect your data, no system is completely immune from risk.

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6. Data Retention

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We retain your information only as long as necessary to fulfill the purposes described above, comply with legal obligations, and resolve disputes.

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7. Children’s Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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8. Your Rights

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You may request access to, correction of, or deletion of your personal information at any time by contacting us at [contact@summitwashpros.com.

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9. Updates to This Policy

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We may revise this Privacy Policy periodically. Updates will be reflected with a new “Effective Date” and will take immediate effect upon posting.

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